I thought I'd let you know what happened with our crazy "flex" pipe ducting situation. We had Dick Ray come out and they replaced it with the smooth steel ducting. He went in through the floor of one of the bedrooms. After he cut through the sub-floor, he showed me the "flex" piping and it had started to melt and collapse, which is probably what was causing the majority of the blockage. Even though it wasn't cheap, we are so glad we had it replaced. The gentleman from Dick Ray was as shocked as you guys were that the flex piping had been used. He said he'd built houses for years and never seen such a thing. I just wanted to let you know.

Thanks again for all you guys did,
PS—No dead animals found!!

Debbie Stoerman

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